Hub - PL - Call Center Optimization Tools

Call Center Optimization Tools: Take advantage of your Bath Concepts dealer benefits

Call center phone number registration, management, and remediation with all major carriers
Free, same-day setup
No integration fee and no obligation - no risk testing
Nationally negotiated pricing (40%-50% Off)
Realtime monitoring and turn-key performance reporting

Why Call Center Optimization Tools?

Appointments increase when phone numbers appear local to the homeowner — critical across home improvement. This service can be provided to your call center to increase contact rates and remove the guesswork from managing your number inventory. Reporting is provided to get insights by location, product, lead source, agent, time of day, and more, and transparent carrier‑level registration and remediation history for each phone number.

When to use a phone number management and remediation service:

You are placing over 3,000 calls per week.

You have a Contact Center Platform (a dialer such as Five9, Genesys Cloud, Nice, Talk Desk or Regal).
Are using a series of numbers that are used for multiple campaigns.

OutBoundANI provides the StrategIQ service to support your call center.

Here is information from OutBoundANI:

Developed by a team of veteran call center industry experts, OutboundANI streamlines automatic number identification selection and lifts contact rates. OutBoundANI addresses challenges impacting your ability to contact customers from every angle. Uniquely data driven, OutBoundANI offers reliable, effective solutions to address critical issues for your call center.

Success: Quick and easy set ups for a growing organization that needs speed and delivery.

Cost-Effective: Bath Concepts dealers receive rates up to 50% off.

Results: Higher contact rates, better performance, real ROI.